Question 1

What does a Buyers Agent do?

Accepted Answer

A Buyers Agent (https://www.mackenzie-george.com.au/about-me)represents the Buyer in a property transaction. The Buyers agent takes care of   Sourcing, Researching, Evaluating, Negotiating and Securing the property on their buyers behalf.

A Buyers Agent's job is to get you the best possible result- Making sure that the property matches your needs and also securing the property with the best terms at the best price.

On the other side of the transaction is the selling agent, their job is to get the highest price they can for their Vendor/ Seller. Selling agents must advocate for their sellers needs and their best interests, and not the buyers, which is why it is vital that buyers employ a qualified Buyers Agent so they are fully represented throughout the process.

Find out more here at NSW Fair trading    Using an Agent to buy a Property(https://www.fairtrading.nsw.gov.au/housing-and-property/buying-and-selling-property/buying-a-property/using-an-agent-to-buy-property)

Question 2

Why do I need a Buyers Agent?

Accepted Answer

Engaging an expert Buyers Agent (https://www.mackenzie-george.com.au/about-me)saves you money, time and stress during your property purchase. We empower you to make informed decisions by providing detailed research, market analysis, and expert guidance ensuring yo never overpay or make emotional decisions. Plus access to exclusive off-market properties gives you an edge in competitive markets.

My clients’ Testimonials (https://www.google.com/maps/place/Mackenzie-George+Buyers+Agents/@-28.6402342,152.7199036,284925m/data=!3m1!1e3!4m8!3m7!1s0x6b0cd056ace6d457:0x4a4997a66e1bf548!8m2!3d-28.6418306!4d153.37934!9m1!1b1!16s%2Fg%2F11l1qjh59s?entry=ttu&g_ep=EgoyMDI1MDIwMi4wIKXMDSoASAFQAw%3D%3D)speak for themselves—most referrals come from buyers who have experienced firsthand the value, speed  and benefits of my service.

Question 3

Will a Buyers Agent give me access to off market properties I wouldn't otherwise see?

Accepted Answer

Absolutely. One of the key advantages of working with a Buyer’s Agent is gaining access to 
Off-Market properties and pre-market opportunities—homes that aren’t publicly advertised or listed online. In fact, around 40% of the properties I secure for clients are off-market.

Because of my strong relationships with local agents and my  proactive approach, I’m often able to get clients through the door within hours of a property becoming available. This early access gives  time to conduct due diligence, ask the right questions, and move confidently, without the stress of competing in a heated, public campaign. I have had success with some clients purchasing for them in under 24 hours from them signing up with an Off Market opportunity-

It can be an absolute game changer for Buyers.

Question 4

What areas do you service as a buyer’s agent in Northern NSW and QLD?

Accepted Answer

I’m based in Mullumbimby and specialise in property searches within a 45-minute radius, including Byron Bay, Mullumbimby, Brunswick Heads, Ocean Shores, and the surrounding hinterland.

Further North I also assist clients with purchases in Kingscliff and surrounding towns like Banora Point and Tweed Heads.

I assist clients buying homes, lifestyle properties, and investment opportunities in these areas offering full service packages. While I don’t offer full property searches outside this region, I am a  licensed agent in both New South Wales and Queensland and can negotiate purchases anywhere across both states.

I also hold a stock and station license, allowing me to assist my clients with larger rural land holdings and properties that include agricultural stock and resources.

If you aren't sure If I cover the area in which you are looking to purchase please don't hesitate to reach out to me - you can send me a wish list of your ideal property here: Wish List (https://www.mackenzie-george.com.au/your-wish-list)

Question 5

Is a buyers agent worth the money?

Accepted Answer

Absolutely. Our clients can consistently save more than our fee through our market expertise, skilled negotiation, and tailored service packages. Whether you need full support or just help negotiating the right price, we have a solution for you that should save you time, money and stress.

We save you time 
Most buyers take 6–12 months to purchase their homes. My typical buy time is just 4–6 weeks, and we’ve even secured properties in as little as 24 hours. No more wasted weekends at inspections or endless calls to real estate agents chasing properties that have already sold.

Knowledge of The Market 
To truly understand the market, you’d need to inspect 50 to 100 properties but as a local 		     buyers agent, I see tens of properties every month and hundreds every year.

Saving Stress for Buyers and bad decision making
We all know that it's one of the most stressful things to do in a lifetime so why go it alone? Let us handle the pressure of dealing with real estate agents and make sure you make the best decision.

Saving Money
Avoid overpaying by removing emotional decision-making
Benefit from our expert negotiation skills to secure the best price
Gain confidence with professional evaluations and market insights
No wasted hotels costs and accommodation travelling up to see houses that don't suit your needs

Access more opportunities both with Off and Pre- Market properties 
Access off-market properties through our trusted network and widen your choices.

An experienced Buyers Agent  (https://www.mackenzie-george.com.au/about-me)doesn’t just make the process easier—they save you time, money, and stress while securing the best possible deal.

View some of our purchases here(https://www.mackenzie-george.com.au/dream-homes)

Question 6

Is hiring a Buyers Agent affordable?

Accepted Answer

Yes! In most cases, we save our clients far more than our fee through strategic negotiation and market expertise. We work with buyers across all budgets, ensuring you secure the best possible price, terms, and conditions.

Our approach includes in-depth market research, comprehensive sales analysis, and expert negotiation, so you can buy with confidence, knowing you’re making a smart investment. When you consider the potential savings and the reduced risk of overpaying, engaging a Buyer’s Agent is a valuable investment in your property journey.

Question 7

I’m a First Home Buyer – Should I Use a Buyer’s Agent?

Accepted Answer

First-time buyers often face the highest risks of costly mistakes.

First homebuyers in Byron Shire and Tweed Shire are typically spending around $1.5 million on their first home, so every dollar counts. We have had success with clients with budgets under $750,000 securing properties that will serve as solid, long-term assets.

While first-time buyers scrutinise every expense, the fee for a buyer’s agent is a small investment compared to the risks of overpaying or making an uninformed decision. In most cases, the benefits of using a buyer’s agent, especially as a First Home Buyer far outweigh the cost.

I have worked with multiple first Home buyers and I have delivered properties that they would not have accessed that would likely have fallen outside of their budget so I hold a strong track record and excellent reviews for First Home Buyers

Question 8

What type of Due Diligence should I do before buying a property?

Accepted Answer

Due diligence is critical when buying a property—whether it’s your home or an investment. Rushing into a purchase without the right checks can lead to regret, hidden costs, or poor long-term outcomes. 
Here’s a list of some key steps to consider:

1. Do thorough market research

Understand current property prices in your preferred areas. Don’t rely solely on the agent’s price guide—they work for the seller and may underquote or overquote based on campaign strategy.

2. View enough properties to get perspective

Seeing multiple properties helps you recognise value, identify red flags, and avoid settling too early. Many buyers purchase too soon and miss better options just days later.

3. Analyse comparable sales critically

Comparables are not always equal—differences in land size, position, condition, or future potential can dramatically change value. Go deeper than just “price per square metre.”

4. Assess area suitability (now and future)

Look at lifestyle and practicalities:
	•	Are there good schools nearby?
	•	What’s the public transport like?
	•	Is the neighbourhood aligned with your long-term goals?

5. Investigate zoning and planning restrictions

Check local council zoning and overlays—are there any restrictions on renovations, developments, or land use? Are there planned works nearby that could impact value or liveability?

6. Understand the neighbourhood vibe

Every suburb has pockets—some more desirable than others. If you’re moving from interstate or out of area, local insight is invaluable. A Buyer’s Agent can help you avoid buying in a less favourable street or pocket.

7. Check for upcoming developments

Are neighbouring sites earmarked for construction? Will nearby infrastructure projects positively or negatively affect your property?

8. Review all legal documentation carefully

Ensure the contract of sale, title, easements, covenants and strata reports (if applicable) are reviewed by a qualified solicitor or conveyancer before signing anything.

9. Get building and pest inspections (where applicable)

Even with newer properties, hidden issues can exist. A professional inspection can save you thousands.

This is not a complete list—there are many more elements I consider professionally when purchasing property for my clients. But it offers a strong indication of some of the most important aspects to focus on when approaching your own due diligence.

Question 9

What should I ask my Buyers Agent before hiring them?

Accepted Answer

Choosing the right buyer’s agent can make a significant difference in your property purchasing experience. Asking the right questions helps ensure you're working with an agent who has the expertise, local knowledge, and industry reputation to meet your needs.

1. How long have you been a buyer’s agent in this area? 
Experience and reputation in your chosen market are crucial. A buyer’s agent with a deep understanding of the local area, strong industry connections, and a proven track record can provide invaluable insights and a competitive advantage when finding and securing a property.

For example, I have lived in the Byron Shire area for nearly a decade and have been a buyer’s agent here since 2021. Over this time, I have built strong relationships with local agents, gained in-depth market knowledge, and developed a reputation for securing great outcomes for my clients. My expertise allows me to identify the best opportunities, navigate complex negotiations, and ensure my clients make well-informed decisions.

2. Is your buyer’s agent fully licensed and qualified? 
I hold a Class 2 Licence, having completed all the required training, qualifications, and practical experience at HighSpec Properties. I began working with HighSpec Properties in June 2021, immersing myself in the industry and gaining hands-on experience across countless transactions.

During my time there, I had the privilege of learning from award winning, experienced buyer’s agents in the country. In November 2022, our team was honoured to receive the Real Estate Industry Award for ‘Best Buyer’s Agents in Australia,’ a testament to the high standards and expertise within the company.

My time there provided me with elite-level training, in-depth market intelligence, and high-level negotiation expertise. Working alongside some of the best in the industry, I developed the ability to identify hidden opportunities, navigate complex transactions, and strategically position my clients for success. The skills and insights I gained there now enable me to secure exceptional results for my clients in even the most competitive property markets.

Question 10

What type of Financial information do I need?

Accepted Answer

1. Organise Financial Documents: Collect pay slips, tax returns, and bank statements.

2. Understand Your Budget: Know how much you can afford to spend on your new home.

3. Obtain Pre-approval: Secure a mortgage pre-approval to strengthen your buying position.

Question 11

How can I get in touch with a buyer’s agent?

Accepted Answer

Contact Mackenzie-George Buyers Advocates (https://www.mackenzie-george.com.au/)today and begin by filling out your Property Wishlist (https://www.mackenzie-george.com.au/your-wish-list)We look forward to helping you find your dream home.

Question 12

Is it important to use a Class 2 licensed Agent or is an assistant agent licence enough?

Accepted Answer

I have a Class 2 licence and I am also a Licensed Stock and Station Agent. Before you sign up with an agent it's important to check their credentials. Unfortunately some agents are working under another class 2 agent which means they aren't qualified and they need supervision, that most rarely recieve. Agents can be left to fend for themselves without supervision, so making sure your agent has a Class 2 licence is essential to protect your investment.

You can check licences here Check a Real Estate licence with Fair Trading ( :https://verify.licence.nsw.gov.au/home/Property )

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Felicity Mackenzie
Licensed Buyers Agent

Mackenzie George Buyers is a trading name under JSH Commercial Pty Ltd